MEET THE REED TEAM

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Joan McGuffey
Commercial Lines

Account Manager

Joan has been a member of the Reed Insurance team since January of 2022. She is working alongside Charlie Hugg in our commercial lines department, handling the smaller commercial business accounts. She has 24 years experience in the retail and commercial professional industries, and has also worked with Non-Profit Organizations. She is a 2011 graduate from Hodge’s University in Lakeland, FL, where she raised her two boys for 20 years. Joan and her husband, Joseph, are happily married with three boys, Andrew, Eddie, and Johnny, a daughter-in-love, Cera, and are new grandparents to Magnus Ray. Joan is passionate about mission work though her local church, FBC Vidalia.

Meet Joan
Charlie Hugg

Charlie Hugg
Commercial Lines

Account Manager

Charlie is the newest member of our team and works in our commercial lines and business department. He has a passion for service and helping others. When he is not here at the office making everyone smile and laugh, he enjoys watching college sports (Geaux Tigers!), playing music, golfing, and spending time with his wife, Rani, and step-son, Layton. 

Meet Charlie
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Nikki Estrada
Commercial Lines

Customer Service Representative

Nikki helps our commercial lines department with back-office tasks, the renewal process, and everyday workloads for Reed Insurance. In her free time, she enjoys spending time with her friends and family.   

Meet Nikki
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Melissa Calhoun
Personal Lines

Account manager

Melissa is a Personal Lines Customer Service Specialist.  Melissa enjoys spending time with her two boys, Ryland and Watson, and hanging out with her friends. In her spare time, Melissa enjoys shopping, organizing, and decorating different areas of her office and house. Melissa says that her boys inspire her to be a better mom and person every single day. 

Meet Melissa
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Madi Vazquez
Personal Lines

Account Manager

Madi is the social media and marketing specialist for our team. She manages all of our social media accounts, including our YouTube channel, Beaux Knows Insurance. She joined our team in August of 2019.  Madi enjoys traveling with her husband, Jose, and hanging around her family and friends. In May of 2023 she graduated from the University of Louisiana at Monroe with a degree in Risk Management and Insurance. 

Meet Madi
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Charles Yajima
Personal Lines

Customer Service Representative

Charles provides back-office support and processing to make sure our clients are well taken care of.  He has many years of experience in insurance and enjoys spending time with his family, watching and playing sports, and reading.  

Meet Charles
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Pattie Jones, CISR
Personal Lines

Personal Lines Advisor
Agency Owner

Pattie Reed Jones joined the team at Reed Insurance in January 2004. Pattie is a second-generation insurance agent, the daughter of Paul Reed, founder of Reed Insurance.  She is a lifelong resident of Concordia Parish and has been involved in the community in many ways including children’s sports programs and working with children at her church.  She is the founder of Operation GRITS which is dedicated to showing appreciation to our soldiers serving overseas during Christmas. 

In her free time, she and her husband Eddie enjoy entertaining friends and their six children and sixteen grandchildren at their home.   As motorcycling enthusiasts, they also love to ride the backroads of the U.S. 

Meet Pattie
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Beaux Pilgrim
Boss Man

CEO
Agency Owner

Beaux is Reed Insurance's fearless leader. He is passionate about helping others and ensuring his team is well-taken care of. He leads an amazing culture here at Reed Insurance and is always happy to help by answering questions or helping agents understand how to better service our customers. When he is not working (which is rare), he enjoys running, hiking, traveling the world with his wife, Beth, napping with his cats, playing with his grandkids, and spending quality time with his family. 

Meet Beaux
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